If you have an in-depth question regarding e-books, contact the librarians listed within this guide.
If you need immediate assistance or think your question could be answered by most library staff, contact our Ask a Librarian service.
Technical problems can occur for a variety of reasons. Some common problems we encounter include:
Publishers are not always willing to sell all their ebooks to libraries. Most ebooks in our electronic databases cannot be downloaded to ebook devices. There are, however, some exceptions.
Two of our ebook packages, ProQuest Ebook Central and EBSCO eBook Collection, offer a checkout model for downloading ebooks. Both require use of Adobe Digital Editions software to download on a computers or Bluefire to download on mobile devices, which does not work with Kindles but does work with other e-readers.
Additionally, we have some databases of public domain works that can be downloaded to some ebook devices:
Wikipedia's comparison of ebook readers includes extensive information on file format support.
Most major e-readers can read PDFs in addition to the epub or azw book formats. PDF files are not optimized for e-readers and may have different features, depending on the e-reader and how the files were created.
Formats read by a sample of e-readers: