An online guide to accompany the 2010 Enriching Scholarship workshop, "Usability on a Budget," presented by Shevon Desai, Kat Hagedorn, and Ken Varnum.
Last Updated: Jul 13, 2011
URL: http://guides.lib.umich.edu/content.php?pid=110089
Print Guide
"Usability is a quality attribute that assesses how easy user interfaces are to use.The word 'usability' also refers to methods for improving ease-of-use during the design process." Jakob Nielsen, usability guru
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Nielsen goes on to
define usability using five quality components:
- learnability
- efficiency
- memorability
- errors
- satisfaction
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Other definitions
"[Usability refers to]
the extent to which a product can be used by specified users
to achieve
specified goals with effectiveness, efficiency and
satisfaction in a
specified context of use." - ISO 9241-11
"Usability means that the people
who use the product can do so quickly and easily
to accomplish
their own tasks." - Steve Krug, Don't Make Me Think, 2000, p. 5
More definitions of usability from the Usability Professionals' Association
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 Shevon Desai Contact Info209 Hatcher North
734-764-1313 Send Email |
 Ken Varnum Contact Info300C Hatcher Graduate Library
913 S. University Ave
Ann Arbor, MI 48109-1190 Send Email |